Order Processing
- Processing Time: All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
- Order Changes: If you need to make any changes to your order, please contact us within 24 hours of placing the order.
Shipping Rates and Estimates
- Domestic Shipping: We offer several shipping options at checkout. Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping: 3-5 business days
- Expedited Shipping: 1-3 business days
- Next-Day Shipping: 1 business day
- International Shipping: We offer international shipping to most countries. Shipping charges and delivery estimates will be calculated at checkout.
- Standard International Shipping: 7-21 business days
- Expedited International Shipping: 3-7 business days
Shipping Confirmation and Order Tracking
You will receive a shipping confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Shipping Restrictions
We do not ship to P.O. boxes or APO/FPO addresses.
Customs, Duties, and Taxes
Coxetify LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Coxetify LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.